Discreet Billing & Shipping
Discreet Packaging:
All orders are shipped in plain, unmarked packaging. Product names and The Joybloom branding do not appear on the outside of the parcel.
Shipping labels and billing descriptors may use our fulfillment or customer service name for privacy.
Shipping label:
Shipping labels are addressed from "UC Customer Service," and will not mention The Joybloom or any related products. Your name will appear as specified in the shipping details at checkout.
Billing:
For privacy, charges on your billing statement will appear as "UC Customer Service." By law, there will be a customer service phone number listed, which directs you to our dedicated The Joybloom support team.
Shipping locations:
We can ship to PO Boxes, UPS Stores, FedEx locations, or any other address that accepts packages for pickup.
International shipping:
We ship to selected international destinations. Delivery times vary by destination, carrier, and fulfillment location. The available shipping method, shipping cost, and estimated delivery time are shown at checkout.
International customers may be responsible for customs duties, import taxes, or other destination charges where applicable.